Revenue
Acceleration
Revenue Acceleration delivers a cohesive set of proven Intelligent Automation and Data Democratization capabilities across Sales, Marketing and Customer Success. These capabilities are tailored by Lydonia to your unique environment and critical priorities. Collectively, the capabilities within this solution help to drive a more efficient and positive Customer Experience and deliver:
Revenue Growth
Without increasing headcount
Faster Sales Cycles
By simplifying data access
Improved Customer Satisfaction
Transparency across functions
Reduction of Account Aging
And Days Sales Outstanding
Key components of this solution include:
Instant
Insight
By simplifying data access and eliminating “time to data” delays using Data Democratization and Intelligent Automation tools, Lydonia delivers transparency across functions and a continuous feedback loop between Sales, Marketing and Customer Success.
Quote to
Order Optimization
- Utilizing Intelligent Automation, Conversational Artificial Intelligence engagement enables customer self-service and scalability.
- Communications Mining tools enable prompt action on customer quotation requests, ensuring immediate response.
- Automating the Configure, Price, and Quote processes simplifies and accelerates quote generation, providing sales teams with self-service capabilities. This automation guarantees accuracy and adherence to contract compliance.
Order to
Cash Optimization:
- The implementation of invoice automation facilitates fast and precise billing processes.
- The combination of Credit Services Data Democratization and Intelligent Automation significantly reduces account aging and days sales outstanding, leading to improved financial performance.
- Conversational AI engagement simplifies, accelerates and improves collections.
- Automation collections operations streamlines current collections communication and simplifies engagement with third parties involved.
Customer
Engagement & Sentiment
- The use of Communications Mining tools facilitates clear action and escalation of customer sentiment across Customer Success, Support, and Sales functions.
- Conversational AI tools enable dynamic Customer Engagement and Self-service.
- Data Democratization empowers Marketing and Customer Success with a full 360 degree view of the Customer.